Shipping + Returns


UPDATES: last update 11/11/2017

* I do not accept cancellations *

* I do not accept returns *

but please contact me if you have any problems with your order.

Custom or personalized orders along with items on sale are not able to be returned or exchanged. (this includes any custom prints or custom jewelry)

SHIPPING:

All Stamped Jewelry: Stamped Jewelry will be shipped out within 4-6 Business days after payment (unless noted in description) All stamped jewelry is packaged in a little box with our logo on top. with safety cotton to ensure its safely in the box. All items are assembled before shipment. we mail them in a stiff envelope to ensure safety.

Greeting Cards and ready to ship prints: Cards and prints will be shipped out within 4-6 business days after payment ( unless noted in description) All prints are enclosed in a plastic sleeve and backed with cardboard to ensure no bending and shipped in a stiff envelope to ensure safety.

Custom illustrations and Custom orders: Turnaround time may very (please email me at yellowquakies@gmail.com if looking for a specific date) But usually will be about 4-6 Days for completion.

Before printing our Custom prints we send you a proof (with the email you provide upon checkout) please respond with approval so we can print your custom print and send it your way!

Unfortunately, once the item is shipped, its out of my control. Usually the item gets there in time but sometimes items get held up and prolong the delivery time. So please make sure you order with enough time to spare! During the holidays, shipping may get delayed a bit. Unfortunately, no refunds will be given if a package is late or delayed. I wish I could control the USPS but I can't!

We are currently only taking orders from the U.S at the moment.

CUSTOM ILLUSTRATIONS:

Due to the nature of the custom illustrations, refunds will not be given. All sales are final on custom illustrations.

I respond to emails and messages as quickly as I can and I want to get your order out as soon as possible. If you need a custom order by a certain date, PLEASE message me and please be checking your email frequently for the proof. (that I will send you before printing) I can't be responsible for sending out something at a date later that you needed because you did not get back to me after I sent the proofs and message. Therefore, if there was a delay in shipment because of non communication on your end and the custom order was already finished, I cannot refund your order.

PRIVACY POLICY: I will only use your shipping and billing address, and contact information to communicate with you about your order, to fulfill your order or for legal reason (like paying taxes)

Yellow Quakies holds copyright to all completed designs and illustrations. Designs are for personal use. please do not copy, resell, or redistribute my designs.